Terms of Use

1. The Service

VidaPulse measures how viewers watch the videos you already host. You add a video link and a script to your own pages, and the Service shows play rate, drop-off points, engagement heatmaps and traffic sources. VidaPulse does not host your videos. Features available to you depend on your plan.

2. Accounts and eligibility

You must provide accurate information and are responsible for activity under your account and for keeping your credentials secure. You must be able to form a binding contract to use the Service.

3. Plans and billing

• A Free plan is available and requires no card. Paid plans are billed in advance, monthly or yearly, on a recurring basis until cancelled.
• When a paid period ends without renewal, your account moves to the Free plan: your videos and analytics are kept, and features beyond the Free plan stop until you choose a paid plan again.
• Prices are displayed on our pricing page, in INR for customers in India and in USD elsewhere. INR prices are exclusive of applicable taxes (including GST): 18% GST is added at checkout for customers in India. USD prices for customers outside India are charged at the plan price.
• You can cancel at any time from the Billing page in the app (Cancel plan), or by emailing [email protected]. Payments are non-refundable. Cancelling before the renewal date stops the next charge and you keep access until the period you paid for ends. See the Refund Policy.
• You authorise us and our payment processor (Razorpay) to charge your chosen payment method for each billing period.
• Plan limits (such as the number of videos and the features included) apply as described on the pricing page.

4. Acceptable use

You agree not to use the Service to:

• break any law, or infringe the rights of others;
• collect personal data of viewers without a lawful basis and proper notice;
• send spam, malware, or attempt to disrupt or reverse-engineer the Service;
• resell or provide the Service to third parties except as your plan permits.

5. Your content and your viewers

You retain ownership of your videos and of the analytics data collected for them ("Your Content"). You are the controller of your viewers' personal data; we process it on your behalf to provide the Service. You are responsible for having a lawful basis and privacy notice for the data you collect. You grant us the limited rights needed to process Your Content to run the Service.

6. Third-party services

The Service works with third parties you choose to use, for example a payment processor (Razorpay), Google sign-in, the platforms where your videos are hosted, and advertising platforms you connect for conversion forwarding. Your use of those is subject to their terms, and you are responsible for the accounts and keys you connect.

7. Intellectual property

The Service, including its software, design and trademarks, is owned by GND APPLY GITA WISDOM EDUCATION (OPC) PRIVATE LIMITED and its licensors. These Terms grant you no rights in it except the right to use it per your plan.

8. Disclaimers and limitation of liability

The Service is provided "as is" without warranties of any kind to the extent permitted by law. To the maximum extent permitted by law, our total liability arising out of or relating to the Service is limited to the amount you paid us in the three months before the event giving rise to the claim. We are not liable for indirect or consequential losses.

9. Termination

You may stop using the Service and cancel at any time. We may suspend or terminate access for breach of these Terms or to comply with law. On termination, your right to use the Service ends; provisions that by their nature should survive will survive.

10. Governing law and jurisdiction

These Terms are governed by the laws of India. The courts at Brahampur, Odisha shall have exclusive jurisdiction over any dispute, subject to applicable law.

11. Changes

We may update these Terms from time to time. Material changes will be notified through the Service or by email. Continued use after changes take effect means you accept them.

12. Contact

GND APPLY GITA WISDOM EDUCATION (OPC) PRIVATE LIMITED, 306/55, 3RD LINE EXTENSION, BRAJA NAGAR, Brahampur, Dist: Ganjam, Odisha, 760001. Questions about these Terms: [email protected].