Privacy Policy

1. Who we are

GND APPLY GITA WISDOM EDUCATION (OPC) PRIVATE LIMITED, 306/55, 3RD LINE EXTENSION, BRAJA NAGAR, Brahampur, Dist: Ganjam, Odisha, 760001. For account holders we are the data fiduciary. For the viewer data our customers collect when they track their videos with VidaPulse, our customer is the data fiduciary and we act as a data processor on their instructions.

2. Information we collect

• Account data: name, email, phone number if you give it, and login credentials (or your Google account details if you sign in with Google).
• Usage data: log, device and analytics data about how the Service and our website are used.
• Billing data: processed by our payment processor (Razorpay); we do not store full card details.
• Viewer data: when a customer adds the VidaPulse script to their page, we record how visitors watch the customer's video (plays, watch time, drop-off points), an anonymous viewer ID kept in the visitor's browser, the page address, referrer and UTM parameters, device and browser, and approximate location derived from the IP address. This is processed on the customer's behalf.

3. How we use personal data

• to provide, secure, and improve the Service;
• to process payments and manage your account;
• to communicate service, security and (where permitted) product updates;
• to comply with legal obligations.

4. Legal basis and consent

We process personal data on the basis of your consent and for the legitimate uses permitted by law, including performing our contract with you. You may withdraw consent at any time, which may limit some features.

5. Sharing and processors

We share data only as needed to run the Service, with providers such as:

• cloud hosting and content delivery;
• a payment processor (Razorpay) for billing;
• Google, when you choose to sign in with Google;
• analytics on our own website (Microsoft Clarity);
• advertising platforms (for example Meta) where you enable conversion or pixel forwarding;
• authorities where required by law.

6. Cookies and tracking

We use necessary cookies to run the Service (for example to keep you signed in) and, on our website, analytics tags. You can control non-essential cookies through your browser.

7. Data retention

We keep personal data for as long as your account is active or as needed to provide the Service, then delete or anonymise it unless a longer period is required by law.

8. Security

We use reasonable technical and organisational measures, including encryption of sensitive secrets at rest. No method of transmission or storage is completely secure.

9. Your rights

Subject to law, you may request access to, correction of, or erasure of your personal data, and may nominate another person to exercise your rights. To make a request, email [email protected].

10. Grievance Officer

For privacy questions or complaints, contact our Grievance Officer at [email protected], GND APPLY GITA WISDOM EDUCATION (OPC) PRIVATE LIMITED, 306/55, 3RD LINE EXTENSION, BRAJA NAGAR, Brahampur, Dist: Ganjam, Odisha, 760001. We will respond within the timelines required by law.

11. Children

The Service is not directed to children, and we do not knowingly process a child's personal data without verifiable parental consent as required by law.

12. Changes

We may update this Policy from time to time. Material changes will be notified through the Service or by email.